Player Welfare

Responsible Gaming at
367bd — Your Safety Comes First

367bd believes that betting should always be an enjoyable, controlled activity — never a source of financial stress or personal harm. This page outlines the tools, policies, and support resources we provide to help every player on our platform stay in control of their gambling activity.

21+ Only Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support
Important Notice — 21+ Age Restriction Strictly Enforced
The 367bd platform is strictly for adults aged 21 and above. Gambling can be entertaining when kept within reasonable limits, but it carries real financial risk. Never bet money you cannot afford to lose. If you feel that gambling is negatively affecting your finances, relationships, mental health, or work, please use the self-exclusion tools described on this page or contact our support team immediately via live chat at [email protected]. Help is available around the clock, every day of the year, Bangladesh Standard Time (BST, UTC+6).

Six Pillars of Responsible Gaming at 367bd

367bd has built its responsible gaming framework around six core commitments. These are not optional features — they are fundamental obligations to every player in Bangladesh who chooses to use our platform.

Strict Age Verification
Every new 367bd account undergoes mandatory KYC age verification before any real-money betting is permitted. We require government-issued ID documents and cross-check date-of-birth data to ensure that no player under the age of 21 can access the platform. Accounts flagged as potentially underage are suspended pending review.
Deposit Limits
367bd allows every registered player to set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately and cannot be increased within a 72-hour cooling-off period. Lowering a limit is instant. This tool puts financial control firmly in your hands before you reach the cashier screen.
Session Time-Out
Players can set a maximum session duration from their account settings. When the limit is reached, 367bd will log you out automatically and display a reminder about responsible play. You can also choose to receive periodic on-screen reminders during extended play sessions without setting a hard cut-off, keeping you aware of time spent on the platform.
Self-Exclusion
If you need a more definitive break from gambling, 367bd's self-exclusion tool lets you close access to your account for a chosen period — from 30 days up to permanent exclusion. During self-exclusion, all promotional communications are suspended, login is blocked, and any remaining balance is frozen until the exclusion period expires or a permanent closure is processed.
Loss Limits & Reality Checks
In addition to deposit limits, 367bd offers configurable loss limits that alert you — or prevent further betting — once you have lost a specified amount within a defined period. Reality-check notifications can be scheduled to appear at regular intervals, showing your net session result so that you always have an accurate picture of your gambling activity.
24/7 Dedicated Support
Our responsible gaming support team is available 24 hours a day, seven days a week via live chat from within your account dashboard. Average response time is under three minutes. If you are concerned about your own gambling or the gambling of someone close to you, reach out at any time — our team is trained to handle sensitive conversations with care and confidentiality.

How to Use 367bd's Player Protection Tools

Every responsible gaming tool available on 367bd is accessible directly from your account dashboard under the "Player Protection" section. No special requests are needed — these controls are self-service, available around the clock, and take effect immediately when you lower limits or activate restrictions.

We strongly encourage all players — not just those experiencing problems — to review these settings when they first create their 367bd account and to revisit them regularly. Proactive limit-setting is the single most effective way to ensure that betting on cricket, slots, live casino, and sports remains an enjoyable leisure activity rather than a financial risk.

If you are unsure how to locate these tools, our live chat support team can guide you through the process in under three minutes. All conversations about responsible gaming are handled with complete confidentiality.

Cooling-Off Period
Any request to increase a deposit or loss limit is subject to a mandatory 72-hour cooling-off period before the increase takes effect. Reductions and self-exclusion activations are always immediate.

Deposit limits allow you to cap how much money you can add to your 367bd account within a set time window. To set a deposit limit:
  • Log in to your 367bd account and navigate to Account Settings
  • Select "Player Protection" from the settings menu
  • Choose "Deposit Limits" and select Daily, Weekly, or Monthly
  • Enter the maximum amount in BDT (Bangladeshi Taka) you wish to allow
  • Confirm the limit — it takes effect immediately
To lower your limit, the change is instant. To raise or remove a limit, a 72-hour waiting period applies before the new limit becomes active.

Session time limits automatically log you out of 367bd after a duration you define, helping you manage how long you spend on the platform in any single sitting. To activate a session limit:
  • Go to Account Settings → Player Protection → Session Limits
  • Set a maximum session duration (e.g., 1 hour, 2 hours, 4 hours)
  • Optionally enable in-session reality-check reminders at 30-minute intervals
  • Save your settings — the limit will apply from your next login
When the session limit is reached, you will be shown a summary of your session activity before being logged out. You can log back in after a short break, but the session counter will reset.

Loss limits stop you from betting once your net losses in a given period reach a threshold you have defined. This is a powerful safeguard against chasing losses. To configure a loss limit:
  • Go to Account Settings → Player Protection → Loss Limits
  • Choose a daily, weekly, or monthly limit period
  • Enter the maximum net loss amount in BDT you are comfortable with
  • Select whether you want a warning notification or a hard stop when the limit is reached
  • Confirm — the limit is active immediately
A hard-stop loss limit will prevent any further real-money bets until the limit period resets. A warning-only limit will display an on-screen alert but allow you to continue if you choose to do so.

Self-exclusion is the most comprehensive player protection tool available on 367bd. It blocks all access to your account for a period you choose. To request self-exclusion:
  • Go to Account Settings → Player Protection → Self-Exclusion
  • Select a period: 30 days, 90 days, 180 days, 1 year, or Permanent
  • Read and acknowledge the self-exclusion terms
  • Confirm — exclusion takes effect within minutes
During self-exclusion: login is blocked, all promotional emails and SMS are suppressed, pending bets are settled normally, and your account balance is preserved. To end a temporary exclusion before its expiry, you must contact support and complete a 24-hour cooling-off period. Permanent exclusion cannot be reversed.

If you need a brief pause from betting without committing to a full self-exclusion, the Cool-Off feature lets you take a short break from 24 hours up to 28 days. To activate Cool-Off:
  • Go to Account Settings → Player Protection → Take a Break
  • Choose a break duration from the available options
  • Confirm — your account is immediately placed in cool-off mode
During a cool-off period, deposits and betting are suspended, but you can still withdraw any available balance. Promotional communications are paused. The break cannot be shortened once activated — it runs for the full duration you selected.

Am I Gambling Responsibly?

The questions below can help you reflect on your gambling habits. If you answer "yes" to two or more of these questions, we strongly encourage you to use the player protection tools above or contact our support team for confidential guidance.

1 Do you find yourself betting more money than you originally planned in a single session?

2 Have you ever borrowed money or sold belongings to fund your betting activity?

3 Do you feel restless, irritable, or anxious when you are unable to gamble?

4 Have you ever lied to family members or friends about how much time or money you spend gambling?

5 Do you use gambling as a way to escape from problems, stress, depression, or feelings of helplessness?
6 After losing money, do you feel a strong urge to return and bet more in order to win it back?

7 Has gambling caused problems with your employment, studies, or daily responsibilities?

8 Have you made repeated unsuccessful attempts to control, cut back, or stop gambling?

9 Do you ever continue gambling after you have reached your own personal spending limit?

10 Have people close to you — family, friends, colleagues — expressed concern about your gambling behaviour?
Answered "Yes" to Two or More Questions?
You may be experiencing signs of problem gambling. Please reach out to our responsible gaming support team via live chat inside your 367bd account — available 24/7, response time under three minutes. You can also activate self-exclusion immediately from Account Settings → Player Protection. Remember: seeking help is a sign of strength, not weakness. Your account balance and personal data will be protected while you take a break.

Steps to Take If Gambling Is Becoming a Problem

Problem gambling does not appear overnight — it typically develops gradually. Acting early makes recovery significantly easier. If you suspect that gambling is beginning to have a negative impact on your life or the lives of people around you, the following steps outline a practical path toward regaining control.

367bd's support team is trained in responsible gaming and will handle every conversation with complete confidentiality and without judgment. We work alongside you — not against you — to find an approach that keeps you safe.

< 3 min
Average live chat response
time — 24/7, BST UTC+6
1
Acknowledge the Problem
The first and most important step is recognising that gambling has moved beyond entertainment and is causing harm. Use the self-assessment questions in the section above as an honest starting point. Speaking openly about the issue — even just with yourself — is the foundation for all positive change.
2
Activate Self-Exclusion or a Cool-Off Period
Log in to your 367bd account and navigate to Account Settings → Player Protection. Activate self-exclusion for your chosen duration or take a shorter cooling-off break. This creates an immediate barrier between you and further gambling, giving you time and space to reflect without the temptation of the platform being readily accessible.
3
Contact 367bd's Responsible Gaming Support
Open live chat from within your account dashboard and let the support agent know you are seeking help with responsible gaming. Our team will review your account, confirm any protection measures you have activated, and ensure that all promotional communications are suspended immediately. You can also email [email protected] — plain text address, not a clickable link.
4
Set a Strict Budget Before Returning
When and if you choose to return to 367bd after a self-exclusion period, take the time to set meaningful deposit and loss limits before placing any bets. Decide on a leisure budget — an amount you are genuinely comfortable losing — and treat it the same way you would a cinema ticket or a restaurant meal. Never chase losses, and always stop when your budget is spent.
5
Seek Professional Support If Needed
If you feel that gambling-related problems are significantly affecting your daily life, professional counselling and community support groups can provide structured help beyond what a betting platform alone can offer. Speak with a trusted doctor, mental health professional, or community leader. 367bd fully supports players who choose to seek external professional guidance and will cooperate with any legitimate treatment process.

367bd's Responsible Gaming by the Numbers

21+
Minimum age to register
and play on 367bd
72h
Cooling-off period before
any limit increase takes effect
24/7
Responsible gaming
support availability
100%
Self-exclusion requests
actioned within minutes

Advice for Parents and Guardians

367bd takes its commitment to preventing underage gambling extremely seriously. All accounts undergo mandatory KYC age verification, and any account where a user is found to be under 21 is immediately suspended. However, we also recognise that parents and guardians play a critical role in keeping young people safe from gambling-related harm at home.

If you share a device — a phone, tablet, or computer — with children or young adults, we strongly recommend taking the following precautions to prevent inadvertent access to gambling platforms including 367bd.

If you believe a minor has accessed your 367bd account or has created their own account on the platform, please contact our support team immediately via live chat or at [email protected]. We will investigate without delay, suspend the relevant account, and process the return of any deposits made by a verified minor to the originating payment method.

Steps to Protect Young People at Home
  • Use device-level parental controls to restrict access to gambling and betting websites
  • Never store your 367bd login credentials in shared browsers or allow auto-fill on shared devices
  • Never share your bKash, Nagad, or Rocket PIN or account details with anyone in your household
  • Have open conversations with young people about the financial risks associated with online gambling
  • Contact 367bd support immediately if you suspect a minor has accessed a betting account
Play Responsibly with 367bd

When you gamble within your means and use our player protection tools, betting on cricket, slots, and live casino stays fun. Set your limits, stay informed, and enjoy the game — for adults aged 21 and above only.

21+ Only